Last Updated: 2023-09-02 11:56:08

Privacy Policy

This Privacy Policy explains how Sounda ("we," "us," "our" or “the Service”) collects, uses and discloses your personal information when you access or use our streaming service (the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

a. Personal Information: When you create an account or use certain features of the Service, we may collect personal information, such as your name, age, gender, location, phone number, email address and payment information. We only collect the information necessary to provide you with the requested services, improve your user experience and help us in research and development.

b. Usage Data: We collect information about your interactions with the Service, such as the songs you listen to, playlists you create and preferences you express. This data helps us personalize your experience, recommend content and improve the Service.

c. Device Information: We may collect information about the devices you use to access the Service, including device identifiers, IP address and operating system. This information helps us optimize and troubleshoot the Service.

2. Use of Information

a. Service Delivery: We use the information we collect to provide, maintain and improve the Service, personalize your experience and fulfill your requests.

b. Communication: We may use your contact information to send you promotional materials, updates and important notices related to the Service. You can opt-out of receiving these communications at any time.

c. Aggregated Data: We may aggregate and anonymize your information for statistical and analytical purposes. Aggregated data does not identify you personally and may be used for various purposes, including research, marketing and improving the Service.

3. How We Use Cookies

A cookie is a small file placed on your computer or mobile device when you visit a website which helps the site and third party advertising and data partners recognize your device the next time you visit the site. Cookies are very essential for many simple functions.  Sounda and our third party partners use cookies for target advertisements, analytics, user behavior, trends, demographics and location.

You may refuse to accept cookies from Sounda by declining the notification that appears to you the first time you view Sounda on the web. You can also clear your cache from the browser if you had accepted cookies before.

4. Data Retention and Security

a. Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

b. Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.

5. Sharing of Information

a. Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing or data analysis. These providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.

b. Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

6. Your Rights and Choices

a. Account Information: You can access and update your account information through the Service. You may also request the deletion of your account, subject to certain legal obligations.

b. Marketing Communications: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

7. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated or controlled by Sounda. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Service. Your continued use of the Service after the posting of any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at support@sounda.co.

By using Sounda, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.